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Webhooks let Drumtix push data to your server when something happens — a ticket is sold, an order is refunded, an attendee is checked in, etc.

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Setting up a webhook

  1. Go to Settings → Webhooks in your dashboard
  2. Click Add Endpoint
  3. Enter your endpoint URL (must be HTTPS)
  4. Select the events you want to receive
  5. Save — Drumtix will start sending notifications to your endpoint immediately

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Webhook events

EventTriggered when
order.createdA ticket order is completed
order.refundedAn order is refunded
checkin.completedA ticket is scanned in at the door
event.publishedAn event is published
event.cancelledAn event is cancelled

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Payload format

Drumtix sends a POST request to your endpoint with a JSON body: 
{
  "event": "order.created",
  "timestamp": "2025-01-15T20:30:00Z",
  "data": {
    "orderId": "ord_abc123",
    "eventId": "evt_xyz456",
    "buyerEmail": "buyer@example.com",
    "total": 1500
  }
}

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Verifying webhook signatures

Each webhook request includes a Drumtix-Signature header. Verify this signature to ensure the request genuinely came from Drumtix: 
const crypto = require('crypto')

function verifySignature(payload, signature, secret) {
  const expected = crypto
    .createHmac('sha256', secret)
    .update(payload)
    .digest('hex')
  return crypto.timingSafeEqual(
    Buffer.from(signature),
    Buffer.from(expected)
  )
}
Your webhook secret is shown when you create the endpoint in the dashboard. Reject requests where the signature does not match.

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Retries

If your endpoint returns a non-2xx status code, Drumtix will retry delivery up to 3 times with exponential backoff. After 3 failures, the delivery is marked as failed.

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Zapier & Make.com

If you use Zapier or Make.com, go to Settings → Integrations to connect them. These integrations use a simplified webhook setup managed within those platforms.