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Adding a team member

  1. Go to Settings → Team in your dashboard
  2. Click Invite Member
  3. Enter their email address and select their role:
    • Admin — full dashboard access
    • Doorstaff — check-in app access only
  4. They’ll receive an email invite to join your organisation

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Assigning staff to an event

Doorstaff must be assigned to a specific event before they can access it in the check-in app.
  1. Open the event and go to the Staff tab
  2. Click Add Staff
  3. Select the team member(s) to assign
  4. Save
Assigned staff will see the event in their check-in app immediately.

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Live scan feed

The Staff tab on any event shows a live feed of the most recent check-ins — name, ticket tier, and timestamp — so you can monitor door activity from the dashboard in real time.

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Removing staff from an event

Click the remove button next to a staff member on the Staff tab. They lose access to that event in the check-in app immediately.

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Removing a team member

Go to Settings → Team, find the member, and click Remove. They lose access to your organisation and all associated events.