Drumtix uses Stripe Connect to process card payments on your behalf and deposit revenue directly into your bank account. You must connect a Stripe account before you can publish a paid event.
How to connect
- Go to Settings → Payments in your dashboard
- Click Connect with Stripe
- You’ll be redirected to Stripe to sign in or create an account
- Grant Drumtix permission to process payments on your behalf
- You’ll be redirected back to Drumtix once connected
If you already have a Stripe account, sign in with your existing credentials. Drumtix does not create a new Stripe account on your behalf.
Payout timing
Stripe typically pays out to your bank account on a 2-day rolling basis after a charge is made. Your first payout may take 7–14 days while Stripe verifies your account.
Payout schedules can be configured directly in your Stripe dashboard.
Fee structure
Drumtix charges a platform fee per ticket sold, on top of Stripe’s standard processing fees. You can review the full fee breakdown under Settings → Payments or on the pricing page.
Fees are deducted automatically at the time of each transaction — you receive the net amount.
Troubleshooting
I don’t see the Connect button — Make sure you’re signed in as the organisation Owner or Admin.
Stripe says my account needs more information — Log in to your Stripe dashboard and complete any outstanding verification steps Stripe requires. 
